Clardoon Coaching and Rise Daily Academy are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).

By using our website, purchasing our programs, or engaging in our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information including:

• Full name

• Email address

• Phone number

• Billing details

• Account login information

• Information you provide during coaching sessions or course participation

We may also collect technical information such as:

• IP address

• Browser type

• Device type

• Website activity and usage data

2. How We Collect Your Information

We collect personal information when you:

• register for our programs or courses

• purchase a product or service

• sign up for emails or newsletters

• fill out forms on our website

• communicate with us through email or contact forms

3. How We Use Your Information

Your personal information may be used to:

• process purchases and payments

• provide access to coaching programs and courses

• communicate with you regarding services, updates, or support

• send course materials and reminders

• improve our services and website experience

• comply with legal obligations

• send marketing emails (you may unsubscribe at any time)

4. Lawful Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation, we rely on the following lawful bases:

Consent – when you voluntarily provide your information or subscribe to communications.

Contractual obligation – when we process your information to deliver coaching services, programs, or purchases.

You may withdraw your consent at any time by contacting us or using the unsubscribe link in our emails.

5. Data Protection and Security

We take reasonable administrative and technical measures to protect your personal information from:

• unauthorized access

• misuse

• disclosure

• alteration

• loss

However, while we strive to protect your information, no internet transmission or electronic storage system can guarantee complete security.

6. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with trusted third-party service providers that help us operate our business, including:

• payment processors

• course hosting platforms

• email marketing services

• analytics providers

These providers process your data only for the purpose of delivering services on our behalf.

We may also disclose information when required by law.

7. Data Retention

We retain personal information only as long as necessary to provide our services and meet legal or contractual obligations.

Where applicable, coaching records may be retained for up to 7 years, after which they are securely deleted or destroyed.

8. Cookies

Our website may use cookies to improve your browsing experience and analyze website traffic.

You can control or disable cookies through your browser settings.

9. Your Data Protection Rights

Depending on your location and applicable laws, you may have the right to:

• access your personal data

• request correction of inaccurate information

• request deletion of your data

• restrict or object to data processing

• withdraw consent

• request transfer of your data to another organization (data portability)

You may exercise these rights by contacting us.

We will respond to requests within the time required by applicable law (typically within one month).

10. How to Make a Complaint

If you have concerns about how your personal data is handled, please contact us first so we can address your concern.

UK residents may also contact the Information Commissioner’s Office (ICO).

Philippine residents may contact the National Privacy Commission (NPC).

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Clardoon Coaching x Rise Daily Academy
Email: hello@clardooncoaching.com